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Privacy Policy

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Company: IT Technical Solutions LTD
Address: zhk. Sveta Troitsa 334, en. B, fl.7, Sofia Bulgaria 
Website: www.dreamtechmart.com
Email: contact@dreamtechmart.com
VAT No.: BG205424108

1. Introduction

This Privacy Policy explains how IT Technical Solutions LTD ("Company", "we", "us", "our") collects, uses, and protects your personal data when you visit or make a purchase on www.dreamtechmart.com (the "Website").

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website.

2. Data We Collect

We may collect the following categories of personal data:

2.1 Information You Provide

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers)

2.2 Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Cookies and tracking data

  • Website usage statistics

2.3 Information from Third Parties

We may receive data from:

  • Payment processors (verification and fraud prevention)

  • Delivery partners (shipping updates)

  • Advertising platforms (where applicable)

3. How We Use Your Data

We use your personal data for:

  • Processing and delivering orders

  • Communicating order confirmations and updates

  • Customer support and service inquiries

  • Improving Website performance and user experience

  • Marketing communications (only with your consent)

  • Legal and regulatory compliance

4. Legal Basis for Processing

We process personal data under the following legal grounds:

  • Contract performance (order processing)

  • Legitimate interest (Website functionality, fraud prevention)

  • Legal obligations (tax and accounting compliance)

  • Consent (email marketing, cookies where required)

5. Data Sharing

We may share your data with:

  • Payment processors (for secure payments)

  • Courier and logistics companies (for order delivery)

  • IT service providers (hosting, analytics, security)

  • Legal and regulatory authorities when required by law

We do not sell or rent your personal data.

6. Cookies and Tracking Technologies

Our Website uses cookies to:

  • Enable basic site functionality

  • Analyze performance and improve features

  • Personalize user experience

  • Support marketing and advertising

You may control cookie preferences through your browser settings.

7. Data Retention

We retain personal data only as long as necessary for:

  • Fulfilling orders and providing services

  • Legal, tax, and accounting obligations

  • Resolving disputes or enforcing agreements

8. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Encrypted payment processing

  • Secure server infrastructure

  • Access controls and authentication

However, no method of online transmission is 100% secure.

9. Your Rights

Under applicable laws, including GDPR, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Restrict or object to processing

  • Request data portability

To exercise these rights, contact us at: contact@dreamtechmart.com

10. International Data Transfers

If your data is transferred outside the EU, we ensure compliance through:

  • Standard Contractual Clauses (SCCs)

  • Verified secure third-party processors

11. Third-Party Links

Our Website may contain links to external websites. We are not responsible for their privacy practices or content.

12. Updates to This Policy

We may update this Privacy Policy occasionally. Changes take effect once posted on the Website.

13. Contact Information

For questions or requests regarding your personal data, please contact us:

IT Technical Solutions LTD
zhk. Sveta Troitsa 334, Sofia Bulgaria
Email: contact@dreamtechmart.com

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